Promoting Responsible Gaming

At Island Luck (the “Company” or “we”), we want all of our customers to enjoy gaming as a planned and budgeted entertainment option – like an evening out for dinner, the theater, or a sporting event. However, as with many other things in life, it is possible to get too much of a good thing. Moderation is the key for all who gamble.

Never gamble when it interferes with work or family responsibilities, when in recovery for addictive disorders or dependencies, when the gambling is illegal, or when trying to make up for prior gambling losses. Excessive use of alcohol when gambling can be risky. Irresponsibly using alcohol can affect a person’s judgment and interfere with the ability to adhere to predetermined limits.

Preventing Underage Gambling

It is illegal for anyone under 18 to hold an account and participate in any gaming activities for money at Island Luck.

IL requires all customers to be 18 years of age or older. We perform a manual and an electronic verification to validate the age and identity of all customers during the account opening process. IL actively monitors for underage accounts and uses a variety of tools to verify information. IL never engages in advertising directed at minors. We reserve the right to ask for age verification information from the player and suspend the player’s account until he provides information that verifies appropriate age to our satisfaction.

Unfortunately, no system is foolproof. If you know a person under 18 who is registered with IL, please notify our customer service team. If a person with an account is found to be under the age of 18, such person’s account will be terminated.

If there are children under 18 who have access to your computer, you may want to consider installing parental control software to prevent access to online gaming sites and other material, such as:

• www.netnanny.com
• ww.cybersitter.com

Setting Limits

For more information on the self-imposed limits program click HERE

Self-Exclusion

If, at any stage, a player becomes concerned about his gambling, he can make an application to be self-excluded from all gaming activities. For more information on the self-exclusion program click HERE

To apply for the self-exclusion program, download the application form HERE

When Might Gambling Be a Problem?

The following highlights a number of questions a player should ask himself and his loved ones to help identify potential signs of a gambling problem. While these questions are not a diagnostic, psychological, or medical test and should not be used as such, many people who have called gambling help lines have answered yes to one or more of the following questions:

• • Do you lose time from work due to gambling?
• • Is gambling making your home life unhappy?
• • Is gambling affecting your reputation?
• • Have you ever felt remorse after gambling?
• • Do you ever gamble to get money to help pay debts or solve other financial difficulties?
• • Does gambling decrease your ambition or efficiency?
• • After losing, do you feel you must return as soon as possible to win back your losses?
• • After a win, do you have a strong urge to continue and win more?
• • Do you often gamble until your last dollar is gone?
• • Do you ever borrow to finance your gambling?
• • Have you ever sold any real estate or personal property to finance gambling?
• • Are you reluctant to use “gambling money” for normal expenditures?
• • Does gambling ever make you careless about the welfare of your family?
• • Do you ever gamble longer than you had planned?
• • Do you ever gamble to escape worries or trouble?
• • Have you ever committed or considered committing an illegal act to finance gambling?
• • Does gambling make you have difficulty sleeping?
• • Do arguments, disappointments, or frustrations create an urge to gamble?
• • Do you have an urge to celebrate good fortune with a few hours of gambling?
• • Have you ever considered self-destructive behavior as a result of your gambling?

If you think you or someone you care about may have a gambling problem please call our customer service team.

For assistance regarding responsible gambling or anything else related to Island Luck, please do not hesitate to contact us.

Quick Links

• Terms & Conditions
• IL's Privacy Policy

External Resources

• The Gaming Board of The Bahamas